Contact Us

1. Operating entity

GentleCAJ is operated by Xiamen Jingdu Network Technology Co., Ltd. (company website: gentleltd.cn).

Domains: caj.gentleltd.cn (ICP: 闽ICP备2021017738号-2)｜gentlecaj.cn (ICP: 闽ICP备2021017738号-8)

2. How to reach us

• General email: official@biz.gentleltd.cn
• Please start the subject with "GentleCAJ + matter type", e.g. GentleCAJ Privacy Request, to help triage.

3. Personal information affairs (your rights)

To exercise rights of access, copy, correction, deletion, withdrawal of consent, account cancellation or data portability, or for questions and complaints about personal information processing: email official@biz.gentleltd.cn with the subject "Privacy Request" and your account identifier (registration email/mobile number). We will respond within 15 business days; we will not refuse to provide you unrelated features because of your request.

4. Complaints and reports

• Illegal or harmful information / infringement complaints (copyright, portrait rights, etc.): mark the subject "Complaint/Report" and attach proof of rights, specific links and a description; we will handle it promptly in accordance with the law and give feedback.
• Abuse reports (quota circumvention, interface abuse, security vulnerability reports): mark the subject "Security/Abuse". We appreciate responsible disclosure and will not pursue liability against good-faith reporters.

5. Response commitment

• General matters: response within 15 business days.